Unfortunately, most Windows browsers no longer support FTP. However, the following three methods can be used to downfile a file from our FTP server.
(1) Use Internet Explorer (not Edge), which is built into Windows 10.
FILENAMEbelow with the filename of the file to be downloaded.
For future refernce, a desktop shortcut can be created using
"C:\Program Files (x86)\Internet Explorer\iexplore.exe".
(2) Use any FTP Client software (FileZilla, CuteFTP, WinSCP, Cyberduck, etc.).
Pass: firstname.lastname@example.org (or your email adddress)
Mode: Binary, Passive
(3) Use the Windows FTP Command Line Client to download in anonymous mode. For example, to download a file from our download site:
FILENAMEbelow with the name of the file you want to download.
ftp -A ftp.drivehq.com
Note that most filenames begin with the customer ID followed by a underscore (not a space).
The Windows command line FTP client is located at