Downloading Files Using FTP

Many Windows browsers no longer support FTP by default, although it can usually be re-enabled. For example, to enable FTP in Google Chrome:

Other Methods to Download Files

1. Use Internet Explorer, which is built into Windows 10. If it is not enabled:

Once Internet Explorer is enabled, a desktop shortcut can be created using "C:\Program Files (x86)\Internet Explorer\iexplore.exe".

2. Use any FTP Client software (FileZilla, CuteFTP, WinSCP, Cyberduck, etc.).

User: anonymous
Pass: (or your email adddress)
Path: MarshallSoft/PublicFolder
Mode: Binary, Passive

3. Use the Windows FTP Command Line Client to download in anonymous mode. For example, to download a file from our download site:

Open a command window, go to the directory into which you want to download, then type these commands:

ftp -A
cd MarshallSoft
cd PublicFolder
literal pasv

where the FILENAME above is the file to be downloaded. Note that most filenames begin with the customer ID followed by a underscore (not a space).

The Windows command line FTP client is located at "C:\Windows\System32\ftp.exe"