Downloading Files Using FTP

Unfortunately, most Windows browsers no longer support FTP. However, the following three methods can be used to downfile a file from our FTP server.

(1) Use Internet Explorer (not Edge), which is built into Windows 10.

• 1. Enter "Internet Explorer" in the Windows search box on the task bar.
• 2. If Internet Explorer is already enabled, it will start. Go to step 8 below.
• 3. If Internet Explorer is not enabled, click "Settings"
• 4. Enter "Windows Features" in the search box
• 5. Click "Turn features on or off"
• 6. Check "Internet Explorer 11".
• 7. Enter "Internet Explorer" in the search box on the task bar.
• 8. Once Internet Explorer starts, the full FTP pathname can be entered in the browser window, replacing FILENAME below with the filename of the file to be downloaded.

  ftp://ftp.drivehq.com/MarshallSoft/PublicFolder/FILENAME

For future refernce, a desktop shortcut can be created using "C:\Program Files (x86)\Internet Explorer\iexplore.exe".

(2) Use any FTP Client software (FileZilla, CuteFTP, WinSCP, Cyberduck, etc.).

Server: ftp.drivehq.com
User: anonymous
Pass: mike@gmail.com (or your email adddress)
Path: MarshallSoft/PublicFolder
Mode: Binary, Passive


(3) Use the Windows FTP Command Line Client to download in anonymous mode. For example, to download a file from our download site:

• Open a command window (type the Windows key & the R key, then enter cmd.exe in the box).
• Go to the directory into which you want to download the file (eg: cd \MyFolder ).
• Type the following commands, replacing FILENAME below with the name of the file you want to download.

ftp -A ftp.drivehq.com
cd MarshallSoft
cd PublicFolder
binary
literal pasv
get FILENAME
bye


Note that most filenames begin with the customer ID followed by a underscore (not a space).